Delicato Family Vineyards chooses Esker’s Accounts Payable solution to facilitate growing invoice volumes in an SAP® environment

SPI, the African distributor for utility software products and services to the Open Systems segment of the IT industry and the Southern African reseller for Esker, a leader in document process automation solutions, today announced that Delicato Family Vineyards, one of the fastest growing wine companies in the United States over the past five years, has selected Esker to automate its accounts payable (AP) invoicing process. Esker’s Accounts Payable automation solution was chosen for its easy-to-use interface, robust capabilities and direct integration with SAP® systems.

Approximately 75% of the invoices Delicato manages are non-purchase order invoices, with a large majority of those arriving into a centralised e-mail address. With Esker, those invoices will now be automatically entered into an electronic workflow; eliminating virtually all of the manual printing, scanning, coding and routing activities that had previously been a part of Delicato’s AP invoicing process.

“When you do things manually, there is always potential for delays,” commented Ana Simoes, treasury manager at Delicato. “Not only does it take valuable time away from team members, it makes it harder to resolve invoicing issues, such as incorrect pricing or compliance with spending authority. It’s very difficult to verify that people are following the correct policies.”

Delicato has grown significantly over the past few years, mostly through the organic growth of its own brands, and accompanied by several acquisitions the last two years. As a result, the company has seen a 15% increase in its AP invoice volumes in the last year alone. This was a significant contributing factor in the decision to replace its manual AP invoicing process with an automated solution.

“One of the biggest challenges in front of us was keeping up with company growth without having to add more people,” added Juan Valdes, vice president and controller at Delicato. “Esker gave us what the other vendors we considered couldn’t provide; i.e. a solution we can manage ourselves that wasn’t dependent on scanning. We don’t have a large technical team, so that’s a huge benefit to us.”

Delicato is also looking forward to using Esker’s customisable dashboards, which provide users with real-time visibility of essential data and allow key performance indicators (KPIs) to be easily followed. In addition, the company has plans to leverage Esker’s mobile application, Esker Anywhere™, which allows managers to approve invoice payments while they’re on the road, resulting in faster invoice processing and increased convenience and efficiency.

“I can’t imagine the benefits that Esker’s solution is going to bring to the low-value tasks we perform on a daily basis,” concluded Simoes. “We’re going to have much more time to focus on value-added tasks, such as issue analysis and reconciliation; and, as we continue growing, Esker is going to support our increased needs.”

Delicato’s AP project follows a successful implementation of Esker’s automated Order Management solution. The solution integrates directly with Delicato’s SAP system, minimising the number of repetitive manual tasks and making order processing faster, more accurate and fully transparent from reception to fulfilment. Today, 95% of Delicato’s orders are processed electronically through Esker.


For more information, please contact Chris Anderson of SPI Group Pty Ltd  on 011 234 1560 or fax 011 234 1387; email  or visit our website